Challenge
- 100x more fibers to install
- Reliability of aging fiber infrastructure (outages)
- Mix of contractors with fiber expertise gaps
- 1/5 techs properly equipped to assess quality
Optical Explorer
- Equip techs to be faster +
- Enable frontline teams to fix issues on the spot
- Spend time only on bad links
- Keep expert techs on expert jobs
Solution
Results
Proactive fiber health check
- Close more jobs per day
- Eliminate unnecessary truck rolls
- Achieve first-time-right small cell activation
- Speed up deployment